During World War II, there was a phrase frequently used to denote what was at the time an indeterminate period of time and commonly meant in effect, until the end of the war. That phrase was, “for the duration” – since no one could really say how soon it would end or how long it would last. It’s still used sometimes to mean “until the end of something” and typically for a very long time.
Moving to present circumstances, with the extension of federal and state lock downs and sheltering in place orders through at least the end of April and possibly beyond, it looks like we will all be in this situation “for the duration” – and we are hearing a new phrase commonly in use – “the new normal.”
For emergency managers and healthcare response professionals, here are some tips and suggestions that will help for the duration, as we work through this new normal:
#1 Stay connected with mobile solutions: During the COVID-19 crisis, circumstances and information are changing almost by the minute. Emergency responders and healthcare professionals can’t afford to be cut off from critical information and resources whether working from home or out in the field. That’s why many Juvare solutions incorporate mobile apps or capabilities, including the WebEOC mobile app.
The WebEOC mobile app keeps emergency staff connected when away from their desk, and makes preparation and readiness tasks easier and more efficient. The mobile-friendly boards are easy to view and edit, and keep users informed and situationally aware during an emergency, disaster, or other event.
#2 Make sure your communications rock solid: Collaboration is key, but let’s face it, it can be a challenge with stakeholders dispersed across multiple locations not only across the country but also locally. At the end of 2019, we asked 344 emergency management pros what aspect of their emergency management capabilities needed the most improvement. The overwhelming majority said their communication capabilities could be stronger.
In the current situation, that number is probably even higher.
Without the solid foundation of a centralized emergency management platform, many organizations have communications processes working independently of each other which can cause impede effective collaboration and cause important information to fall through the cracks.