
Juvare’s ICMS is a secure, scalable platform purpose-built for federal oversight and investigative missions. Unlike repurposed commercial solutions, ICMS delivers a mission-focused architecture that supports full lifecycle case tracking, real-time reporting, and audit-readiness without the need for custom development. Agencies benefit from rapid deployment, cost-effective configuration, and robust support for sensitive workflows, including whistleblower protection and interagency coordination.
ICMS enhances investigative outcomes by integrating data visibility, process integrity, and policy compliance — empowering oversight leaders and organizations to operate with efficiency, accountability, and confidence:
- Single, Unified Platform Case management, embedded directly into the Unified Command Platform (UCP) alongside your essential workflows
- COTS-based, Low-code Solution Rapid deployment with cost-optimized configurability; no custom code required
- Streamlined Workflow Automation From intake through disposition, with role-based routing, automated alerts, and audit logging
- Integrated Case View Link related cases, track investigative steps, and maintain continuity across investigative lifecycles
- Built-in Dashboards and Reporting Real-time visualization of KPIs, overdue actions, case timelines, and backlog trends
- Audit-ready Compliance Embedded controls aligned with CJIS, FISMA, NIST, and FedRAMP High
- Confidentiality and Whistleblower Protections Segregated workflows, encrypted communications, and discreet handling of protected disclosures
- Interagency Coordination Tools Secure external portals, referrals, and lead tracking across jurisdictions