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Collaborative Critical Incident Management
Eliminate data silos and securely share critical information with your partners.
As the size and scope of an emergency grows, so, too, does its effect on various communities — communities with different emergency management teams working in different platforms, with siloed access to data.
Bringing stakeholders together at these critical moments, Juvare Exchange is a cloud-based, collaborative incident management solution that connects government agencies and departments, private organizations, corporations, and healthcare facilities in real-time.
With Juvare Exchange, business continuity and emergency operations teams can eliminate organizational silos and optimize secure information sharing, with scalable coordination across local, state, regional, and national partners.
The platform features secure in-app chat for initiating conversations and a rich text editor for file attachments, with admins overseeing board and data sharing. An example of its utility is seen in a shelter board shared between facilities during events like heat waves for effective resource allocation. Users can easily create or browse networks and connect with other agencies through WebEOC Nexus or UCP communities.
Access and share critical data with key stakeholders, with the ability for all participants to update data in real-time. Create a network, and share information with specific organizations and individuals — and, utilizing an opt-in model for this data sharing, you’re always in full control of the information you share, with whom, and for how long.
Quickly and securely share a broad range of WebEOC data, including incident workflows (called “boards”), resource availability, and various reports and dashboards. This shared hub for your network creates greater situational awareness, accelerates mutual aid, and helps automate request between organizations.
With Juvare Exchange, network partners can now collaborate during an incident in a shared WebEOC board. This board sharing opens up your WebEOC workflows to your network, allowing participants to subscribe to the data and work together, with both board creators and board subscribers able to make updates to key data.
In addition, an in-app chat tool supports file and media sharing with your peers and allows you to reply, pin, and tag others in messages and communicate instantly with members of your network, all over the secure WebEOC platform.
Juvare Exchange offers an extensive third-party layer where external data from RSS or API feeds, such as National Weather Service, traffic, and retail data, can be ingested, aggregated, mapped, and visualized along with internal and network data. This allows users to supplement their own data with high-quality, validated third-party information that can be used to make more informed decisions.
