St. Charles Parish operates in one of Louisiana’s most industrially dense corridors, home to refineries, chemical plants, grain elevators, and a nuclear power station. To manage the constant flow of calls and coordination this environment demands, Senior Emergency Coordinator Steve Sirmon and the parish team run a WebEOC Nexus Station Log as the backbone of its daily operations.
Rather than creating separate incidents for every event, the team uses a single continuous log where every call, from industrial chemical releases to waterline breaks, is captured, categorized by tailored emergency classification levels, and threaded with updates so leadership, including the parish president, can follow an incident’s full chain of events at a glance.
Beyond the Station Log, the team uses WebEOC to house mutual aid equipment inventories, drone detection records, a parish-wide business contact directory, special needs evacuation lists, and road closure tracking, consolidating what once lived across scattered spreadsheets and a legacy Microsoft Access database into one centralized platform. That consolidation, along with features like map plotting, filterable views, and grouped updates within master incident records, has been a major win for Steve and team.
Looking ahead, St. Charles Parish hopes to expand WebEOC adoption across additional parish departments and explore real-time data aggregation & visualization to give leadership an even more complete operational picture during major events.
The main thing for me is that it’s all in one place now. Drone data, mutual aid, even cattle farm details, all of these lived in a separate Excel file. Everything was scattered about, and now it’s all lumped together.
This allows the parish president & the crew, the leadership, to see what’s happening live as it’s happening.
And we can make reports out of all this stuff, which is fantastic.
Steve Sirmon
St. Charles Parish, Louisiana
