Electric Utilities Incident Management Software
Transform Your Electric Utility Operations with Juvare
From electrical grid to crisis response, WebEOC empowers utility operators to stay ready, connected, and compliant in an industry where uptime isn’t optional.
Challenges
The Three Critical Challenges Every Utility Operator Faces
From grid reliability and severe weather to incident reporting and compliance — utility leaders need an outage management system that helps them maintain 24/7 coordination while navigating aging infrastructure, workforce constraints, and rising regulatory pressure.
Grid-Scale Coordination, Every Day
From downed lines to peak load monitoring and mutual aid coordination, utilities juggle critical tasks across departments and vendors — with zero room for missteps or downtime.
Storms, Outages & Emergency Response
Whether it’s wildfire season, ice storms, or cyber threats, utility companies need real-time visibility, field updates, and secure communication to restore power fast and keep crews safe.
Compliance & Documentation Pressure
Grant funding, FEMA recovery, NERC audit trails — documentation isn’t optional. Utility teams need streamlined tools to track, report, and prove actions under pressure.
IT’s decision turned out to be a win, win, win. WebEOC SAAS is giving us options we didn’t have before. Our EP Staff and Leadership is excited about the new WebEOC software and it’s potential. We’re going to be able to do much more with this newer software version and are excited for the future.
Dave Draghi, Corporate Emergency Preparedness Project Lead at Constellation Energy’s Emergency Response Organization (ERO)
Discover a Truly Out-of-the-Box Electric Utilities Incident Management Software
Stay ahead of outages, storms, and grid disruptions with dashboards built by utility operations experts — ready to deploy out of the box and fully customizable.
Infrastructure Status
Track the Grid in Real Time
Monitor infrastructure health across substations, transmission lines, and field assets. Quickly identify outages, bottlenecks, and degradation issues from a single view.
Plan Management
Execute Emergency Plans Without the Paperwork Chaos
Upload and activate continuity plans for weather events, blackouts, or cyberattacks — with pre-configured workflows and contact assignments ready to go.
Public Safety Outage ReportinG
Communicate Clearly with Emergency Services
Share outage maps and restoration timelines with 911 centers, local law enforcement, and emergency response agencies to ensure coordinated public safety.
Support Services + Mutual Aid Boards
Coordinate Crews Across Regions in Seconds
Deploy internal and external crews with integrated task tracking, credential verification, and jurisdictional permissions — all within your WebEOC outage management software.
Weather, Wildfire & Storm Preparedness
Predict disruptions before they impact service
Severe weather is the #1 threat to uptime. WebEOC connects predictive alerts from NOAA and lightning tracking tools with outage dashboards and crew dispatch, giving utilities the visibility to act early and minimize downtime.
Grid Visibility & Infrastructure Response
Know what’s happening across your network in real time
From substations to poles to remote crews, WebEOC overlays GIS and SCADA-integrated inputs into a shared operations dashboard — so everyone sees the same picture. Whether it’s a vegetation fire or transformer failure, you respond faster, with facts.
Seamless Field Operations and Communication
Keep dispatch, field crews, and regional teams aligned at all times.
Automate shift scheduling, duty assignments, and daily briefings. Juvare Exchange enables secure, jurisdiction-aware coordination — so internal teams and mutual aid partners are always in sync.
Crew Safety and Regulatory Compliance
Protect your people and meet audit standards effortlessly.
Track crew check-ins, credentialing, and task completion across sites. Maintain complete records for FEMA reimbursement, safety audits, and incident documentation — without the paperwork lag.
Talk to an Industry Expert
Connect with specialists who understand your operational challenges and can show you how electric and utilities providers use Juvare to coordinate response, manage resources, and maintain continuity.
Crisis Track
Crisis Track
When storms, wildfires, or cyber threats hit your grid, the clock starts ticking. Juvare’s Crisis Track gives utility teams a fast, FEMA-ready damage picture — without manual rework, data silos, or reporting delays.
Crew-Verified Field Damage Reports
Crews can document structural damage from their phone or tablet — even in remote areas with no signal. Everything feeds directly into WebEOC for a verified, centralized damage log.
Infrastructure Assessment at Scale
Map out affected substations, feeders, and right-of-way areas using preloaded asset data and GIS overlays. Assign missions by zone, track completions, and surface gaps — all from the dashboard.
FEMA Public Assistance, Handled
Auto-generate FEMA PA forms and reporting outputs that tie directly to your field actions. Cut down reimbursement timelines and stay compliant without the double entry.
Flexible Workflows That Adapt to Electrical Utility Operations
DesignStudio
From damage assessment and restoration workflows to outage ticket routing and crew shifts — DesignStudio lets utility ops teams create and adapt boards in minutes. No need to wait on IT. Configure how you report, respond, and recover across the grid with flexible, personalized outage management software.
Intelligence Suite
Use Juvare Analyze to surface patterns in outage frequency, restoration time by crew, or incident hotspots. Let Juvare AI summarize critical actions across hundreds of boards during a storm, helping leadership prioritize where to act.
Professional Services
Our team of public safety and utility consultants help translate NERC, FEMA, and local compliance needs into ready-to-run WebEOC outage management. From vegetation fire preparedness to transformer outage forms — we’ve helped teams build what works.
Dr. Kathleen Hicks
Thought Leadership
Proven Electric Utility Business Continuity. Trusted Nationwide.
Delivering resilient, future-ready solutions that safeguard operations, minimize downtime, and ensure reliable power for communities nationwide
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Case Study
How a Large Electric Utility Streamlined Its Emergency Management Processes with WebEOC
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White Paper