With more than 15 years of experience in emergency management, Andrew Foster was already well acquainted with WebEOC Nexus before joining Bird Electric’s storm response team. Having used the platform at both state agencies and universities, he knew firsthand how critical a unified, standards-based system is to managing complex response operations. For Bird Electric—an organization that supports electric utilities nationwide during major outages—efficiency, consistency, and interoperability aren’t optional. Restoring power quickly and safely requires clear processes, real-time visibility, and alignment with Incident Command System (ICS) and NIMS principles. WebEOC Nexus provided a familiar, proven foundation that met those needs without requiring Bird Electric to reinvent the wheel.
By moving away from disconnected spreadsheets and into WebEOC Nexus, Bird Electric gained a centralized, secure system to digitally manage rosters, crews, equipment, timesheets, and reporting in real time. The team leverages built-in boards, checklists, alerts, and ICS forms, while also working with Juvare to develop custom capabilities tailored to storm restoration operations. This unified approach eliminates version-control issues, improves reporting accuracy, and ensures all stakeholders are working from the same information at the same time. As storms continue to impact communities across the country, WebEOC Nexus enables Bird Electric and its utility partners to respond faster, operate more efficiently, and ultimately help restore power—supporting communities when they need it most.
