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APAC Emergency Leaders Recognised at Juvare Community Awards

Juvare, the global leader in emergency preparedness and response solutions, is pleased to recognize the contributions that Australian Emergency Services have made to making our communities more resilient. The annual Juvarees Awards recognizes individuals and organisations who demonstrate the best of the emergency management discipline throughout the world.

As the industry leader, Juvare has a unique perspective on how different emergency responders manage critical incidents using their solution. The process and program insights  shared by Australian Emergency Services organisations help Juvare to deliver continuous enhancements across their incident management platform for all users globally.

“Community insights from the battle-tested teams on the ground, responding to critical incidents, is invaluable in helping users around the globe prepare and respond to emergencies more effectively” – Phil Hanson, Juvare Co-Managing Director and Chief Client Officer APAC

Australian Emergency Services organisations were heavily represented at the 5th Annual Juvaree Awards, with two individuals and three organisations receiving awards for their significant contributions to building resilient communities across the region.

APAC Juvare Community Award Winners  

Best Daily Usage of a Juvare Solution

Daily use cases broaden the perspective of Juvare solutions, challenge the status quo, and push the community to respond more efficiently to any requests, critical incidents, emergencies, or disasters.


Dr Sara Pulford – South Australian State Emergency Service (SES)

Sara delivered innovative ways to expand the use of WebEOC to meet the complex demands of the South Australian State Emergency Service, including incorporating drone footage from flood-affected areas directly into their solution to increase situational awareness for leadership teams and stakeholders.

Best Client-Led Users Group

Recognizes how sharing knowledge and information about Juvare solutions helps users around the world prepare and respond to emergencies more effectively.


South Australian: Police, State Emergency Services, Health & Local Government Association

Administrators from each award-winning South Australian organisation meet monthly to share innovations, discuss opportunities for future integration, and promote information sharing across departments.

Exceptional Response Award

Recognizes a client response to a crisis or incident that leveraged Juvare solutions and was also recognized externally as a high profile or otherwise difficult response to manage.


Roxene Murphy – Western Australia Department of Fire & Emergency Services (DFES)

Roxene delivered innovative enhancements to the DFES incident resource management solution allowing the organisation to track, record, and manage:

  • Individual requirements of team members, including medical, dietary, accommodation, and rostering requirements.
  • Physical assets throughout each phase and escalation/de-escalation of an incident including, agency owned, contractor-supplied, or locally-aquired.

The new solution was deployed and used in several complex fires involving multiple agencies and enabled teams attending fire zones to check-in easily using their mobile app. Both administrative and logistics teams had complete visibility of their people on the ground, increasing the safety and effectiveness of the incident response. Comprehensive data allowed detailed financial tracking in real-time.

#TeamJuvare congratulates all of Juvare Community Award winners for their accomplishments and continued dedication to helping communities throughout Australia.

Media Contact:
Akshay Birla
Chief Marketing Officer, Juvare
[email protected]

Juvare is a worldwide leader in crisis and emergency management software. Juvare solutions empower government agencies, corporations, healthcare facilities, academic institutions, and volunteer organizations to leverage real-time data to manage incidents faster and more efficiently, protecting people, property, and brands. For more information, visit

Written by

Juvare Staff

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