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eICS

Electronic Incident Command System

Plan for, respond to and recover from incidents with an out-of the-box incident command system for all-scale events with a robust toolkit for customization.

Streamlined Incident Management

Standardized Communication

Automated Workflows

eICS

Out-of-the-Box Incident Command

 

Web-based (Web) • Emergency Operations Center (EOC)

Hospitals and healthcare providers face an ever-changing variety of challenges through daily disruptions, emergencies and disaster response activities. eICS, Juvare’s scalable emergency management solution, assists in planning for, responding to and recovering from events and incidents of any magnitude.

More than 1,000 healthcare facilities use the eICS platform to build incident templates, assign positions and share documents in advance — making it easy to respond when the moment arises. eICS provides emergency response participants with clear knowledge of their roles and helps them complete tasks in response to the current scenario. eICS was developed based on the communication and information sharing standards, such as National Incident Management System (NIMS), the National Response Framework and the Hospital Incident Command System (HICS), that are essential to you and your organization. Secure, market-driven technology allows you to coordinate incident response from anywhere, at any time.

Discover how eICS can transform your business

Key Benefits

Key benefits include configurable workflows for both routine and critical tasks, a low-code/no-code builder for custom workflows, and advanced mapping capabilities for real-time data visualization.

Users can plan, coordinate, and review initiatives, integrate third-party data, and send multi-channel notifications, all within a secure, intuitive interface. WebEOC enables effective collaboration and comprehensive situational awareness, driving improved decision-making and operational efficiency.

Streamline Communications and Workflows

Streamline Communications and Workflows

Standardize horizontal and vertical communication and collaboration to readily support response efforts. eICS automates common workflows, such as form and report generation, including fully HSEEP-compliant After-Action-Reporting.
incident file management screenshot
user notification management screenshot

Notify and Deploy

Use the incident command system to launch critical communications instantly and keep stakeholders informed during an event. Notify individuals, teams and groups, gathering their availability and making informed deployment decisions. Deliver reliable tactical alerts and notifications via voice, text and email.

Respond from the Field with eICS Mobile

Perform critical event-related tasks using the eICS robust incident command smartphone application, tailored specifically for response workflows. Initiate incidents and notifications, monitor candidates’ availability, assign positions, and document events, resource requests and tasks – all from your mobile device. Stay current and connected with colleagues, and share field reports and photos via the app. Download from the App Store or the Google Play store.

Access and Improve Incident Command Response Performance

Complete guided risk, business impact, and hazard vulnerability assessments, monitoring changes and outcomes over time. Develop plans tailored to risks and threats and incorporate project management workflows to facilitate and improve future performance based on previous outcomes.

Manage Compliance and Accreditation

Enable leadership, product users and employees across any industry to effectively manage communications and documentation. Demonstrate to on-site surveyors the ability to properly manage standards and ensure compliance throughout the organization with the incident command system. eICS provides the evidence regulatory and accrediting agencies seek regarding compliance. 
hospital incident command system

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