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Crisis Track ®

Disaster Management Software

Damage assessment software designed to rapidly and accurately collect damage assessments for FEMA’s disaster declaration process
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Plan

Stage your GIS/TAX Data

Manage

Citizen Damage Reports

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Automated Workflows

Crisis Track

Damage Assessment Software

Crisis Track is award-winning damage assessment software designed to rapidly and accurately collect damage assessments for FEMA’s disaster declaration process. Now part of the Juvare suite of solutions, Crisis Track has a standard, supported, integration with WebEOC®, enabling near real-time data sharing. 

Crisis Track processes and maintains infrastructure data before a disaster even happens. This solution collects and loads the dimensions and replacement costs for buildings, public utilities, bridges and culverts, and electric utility assets, and then uses this data to pre-populate web and mobile-based damage assessment forms with accurate data – making damage assessment much easier for your field teams.

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Who is Crisis Track for?

Crisis Track is a comprehensive software solution tailored for local and state governments to effectively track and manage disaster events in real time. Initially developed for smaller jurisdictions, it has expanded its capabilities to support larger cities, counties, and even states. The software streamlines the process, allowing governments to efficiently report and manage their events without the need for extensive manpower. Ultimately, Crisis Track serves all levels of government seeking to enhance their disaster management efforts.

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Why Crisis Track

What is Crisis Track, and what does it really do? Crisis Track is disaster management software built specifically for local and state governments that will help you identify the disaster costs and then complete that data onto the FEMA paperwork for you. I like to give us a a comparison to TurboTax for FEMA paperwork.

Key Crisis Track Benefits

In times of crisis, receiving federal disaster assistance is critical for local jurisdictions and their constituents. To make sure they qualify, jurisdictions must rapidly collect and validate hundreds of damage assessments from eligible entities and present the results to FEMA on a case-by-case basis with detailed dimensions, descriptions, and repair estimates.

Three solution tiers are available to fit your organization’s unique needs:

Conduct damage assessments on infrastructure using GIS or tax data in preparation for a disaster declaration.

Crisis Track’s Damage Assessment tier has everything you need to prepare for a declaration.

  • View countywide infrastructure preloaded from your organization’s GIS and tax assessment data.
  • Use developed and tested standard operating procedures and exercises to train your teams.
  • Preplan common emergency management tasks before the incident happens.
  • Capture critical data on phones and tablets, even without internet connectivity, through the Crisis Track mobile app.
  • Generate real-time damage assessment data that moves directly from the field into the EOC and onto FEMA forms.

Features

  • Prepopulated damage assessment forms with local infrastructure data
  • Auto-calculated damage cost estimates for road infrastructure and debris removal
  • Web and mobile labor and equipment time tracking

Benefits

  • Expedite completion of necessary forms using local infrastructure data, reducing manual entry
  • Know potentially impacted infrastructure locations for damage assessment mission planning
  • More easily capture force labor and equipment time records, increasing cost recovery

Crisis TrackCrisis Track’s Damage Assessment tier has everything you need to prepare for a declaration.

  • View countywide infrastructure preloaded from your organization’s GIS and tax assessment data.
  • Use developed and tested standard operating procedures and exercises to train your teams.
  • Preplan common emergency management tasks before the incident happens.
  • Capture critical data on phones and tablets, even without internet connectivity, through the Crisis Track mobile app.
  • Generate real-time damage assessment data that moves directly from the field into the EOC and onto FEMA forms.

Features

  • Up-to-date workflows that meet FEMA’s latest grant requirements
  • Comprehensive data collection forms for all eligible disaster cost accounting
  • Inclusive licensing that allows applicant costs to apply towards jurisdiction thresholds

Benefits

  • Ensure workflows are compliant with constantly evolving FEMA guidance on disaster grant requirements
  • Reduce validation issues by leveraging local infrastructure data
  • Enhance data processing towards supporting close-to-threshold disaster declarations

This option includes the features of the other two tiers and expands to provide functionality for incident action planning, resource management, and situation reporting on emergency management incidents.

  • Track resource assignments and availability within an operation.
  • Quickly create, manage, and capture information for an incident action plan from the EOC or directly from a phone.
  • Enable search teams to plan, manage and document search activities in real-time.
  • Analyze, track and document the events and costs associated with HAZMAT Response incidents as well as prepare documentation needed for reporting and cost recovery.

Plan evacuation surveys and issue reentry permits using your organization’s infrastructure location and property ownership data.

 

Promoting Interoperability

Features

  • Off-the-shelf integration with commonly used systems such as WebEOC and ArcGIS Online

Benefits

  • Near real-time updates ensure prompt data availability to maximize investments in other emergency management solutions
  • Increased accuracy and efficiency eliminate the need for duplicate data entry and file import and export

Survivor Portal

The Survivor Portal is a Crisis Track add-on that enables community members affected by disasters to directly submit information about property damage and personal needs through an organization’s own Survivor Portal website. This add-on expands the functionality of the Crisis Track Resident Self-Report feature. Both features allow the public to submit information about property damage, but the Survivor Portal also captures information about unmet needs, such as lack of food, medicine, or transportation. As recovery efforts evolve and survivor’s needs change, the Survivor Portal allows individuals to update their submissions. The information submitted by the public via the Survivor Portal website is tied to an incident and appears in Crisis Track as entries for that incident.

After a disaster, state and local emergency management officials focus damage assessment efforts on properties and infrastructure. Often, this approach can overlook the complex needs of the disaster survivor:

  • What is their current housing status?
  • How many individuals are in the household and what ages?
  • What are their immediate unmet needs for health, housing, childcare, education and/or employment?
  • How can a disaster survivor be contacted to arrange for additional assistance?

After a disaster, survivors want to know that authorities and disaster recovery agencies are addressing their needs. A method of collecting this information can ensure that local and state agencies can provide services when survivors need them the most.

Would you like to know about more key benefits?

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Product Videos

See Crisis Track in Action: See how our user-friendly, role-specific configurable home pages make emergency management effortless. Watch the video to experience seamless and efficient workflows tailored for incident commanders, business continuity managers, and more.

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