In January 2018, an ice jam flooded the Saranac River in Plattsburgh, New York, where the Saranac feeds into Lake Champlain. Although ice jams are a frequent occurrence during spring thaws, this ice jam led to a breached levee and major flooding within a mobile home community.
The local response to this unexpected crisis showcased the swift and coordinated efforts of the Clinton County Public Safety personnel, as prior to the breach, Clinton County Public Safety personnel quickly evacuated approximately 50+ families from the mobile home community. Their actions undoubtedly played a pivotal role in safeguarding both life and property. The day following the evacuation, a Damage Assessment Team was deployed to evaluate the aftermath of the ice jam’s impact. The team managed to assess 70+ lots within a mere two hours, despite temperatures plunging well below zero and being so cold that the iPad batteries were shutting down.
The response of the community and the dedicated efforts of the emergency personnel not only prevented potential disaster but also highlighted the true benefits that Crisis Track offered.
Once the data was collected, Clinton County used this data to request assistance from the State of New York and the Small Business Administration (SBA). The SBA was able to issue a disaster declaration after conducting a site visit and noting the thorough documentation provided in the Crisis Track reports. The State also offered significant assistance by providing funding for the levee repair and a portion of the trailer replacement costs once those costs were able to be determined.
Damage assessments can be conducted regardless of an incident being FEMA-eligible. Clinton County, New York was able to use Crisis Track to quickly identify the unmet needs in a small, local incident and use that data to request and receive disaster assistance for their community.
Overall, the State provided $7 million in funding for the incident, which has allowed for the levee to be repaired, utility systems to be upgraded, and manufactured homes to be flood proofed.
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