GNYHA EMResource Case Study

When a mass casualty incident (MCI) happens in New York City, hospitals and the fire department EMS (Emergency Medical Services) collaborate to ensure hospitals are prepared to care for the resulting patients. For years, this relationship centered on a time-consuming manual process whereby EMS dispatchers called hospitals to understand their capacity for critical and non-critical patients.

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Illinois Helps CORES RMS Case Study

The Illinois Helps program, fostered by the Illinois Department of Public Health, has used Juvare’s CORES Responder Management System (RMS) since January 2014. Like many of the 30+ states that rely on Juvare’s CORES Platform, Illinois has progressively recruited, registered and credentialed tens of thousands of volunteers, preparing a pool of candidates to support healthcare and public health preparedness events like COVID-19.

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